Effective Date: 09/05/2026
We offer different return standards based on how the product is fulfilled.
In-Stock Products
In-stock products may be returned within 30 days of the purchase date. Items must be new, unused, unwashed, and returned with original tags, labels, and packaging attached.
Mathew John LLC will provide and pay for return shipping for eligible returns. Contact us through the Contact Us form or email support@mathewjohngolf.com with your order number to request a return label.
Made-to-Order Products
Our T-shirts, sweatshirts/hoodies, and beanies are made to order. Because these items are produced specifically for each order, we do not accept returns or exchanges for buyer’s remorse, wrong size, wrong color, or a change of mind.
If an item arrives damaged, defective, misprinted, incorrect, or is lost in transit, contact us at support@mathewjohngolf.com within 30 days of delivery (or as soon as possible after the expected delivery date for a lost package). Include your order number and photos when applicable. We will work to provide an appropriate resolution, which may include a replacement or refund. Do not send an item back unless we specifically instruct you to do so.
Return Process for In-Stock Products
Request a return label through the Contact Us form or by emailing support@mathewjohngolf.com. Securely package the item and send it to:
Mathew John Golf
11 Card Road
Sussex, NJ 07461
United States
Refunds
After receiving and inspecting an eligible returned in-stock item, we will process the refund. Please allow at least seven (7) days from receipt for processing. Your financial institution may take 1–2 billing cycles to post the refund.
Event Tickets, Tournament Entries, and Sponsorships
Event tickets, tournament entries, and sponsorship packages are eligible for refunds if requested at least 45 days before the event start date. Requests made within 45 days of the event are non-refundable. This includes purchases related to Swing For A Cure and Fore The Golfers Invitational.
Questions
Contact support@mathewjohngolf.com.
